Lost Password

In the case of a lost or forgotten password, a new password is automatically generated and sent to the user. This is for two reasons.

The first reason is security. A new password is sent just in case someone other than the user has found the previous password.

The second reason also has to do with security. When a new user registers, the password the user creates is encrypted before it is entered into the Greater Lehigh Vally Homes membership database.

This way no one with access to the database can read any of the passwords. The only person who knows the actual password is the user that created it. This also means that passwords cannot be recovered if they are lost or forgotten.

If you have any questions or concerns about this policy, please e-mail webtech@greaterlehighvalleyhomes.com